| Summary: | In past decades information technology has changed the conditions of organizations, not at least within the industry. Advanced IT systems have become a fact in order to cope with rapid changes in the market and to effectively manage an organization’s knowledge. When organizations became more flexible and customized expectations from customers and stakeholders also become higher. These expectations and guidelines are documented in a company’s management system, which can be designed differently depending on what standards the company chooses to implement. ISO standards consist of requirements and guidance in relation to quality, environment, energy, etc. In order to manage and work in line with these standards they are often integrated into a single management system. This thesis discusses and analyzes how an integrated management system can be an active part of a company’s efforts to control and manage business. One problem in today’s industry is that management systems are not always a priority in relation to other information systems such as production, economics and intranet. For the management system to be successful it must have priority, especially when its intention is to get the company’s employees to work in a uniform manner following the goals and visions that the management has established. To examine how a company’s management system can be more effective, a situation analysis was conducted at a middle- sized industrial enterprise. The main focus was to examine the advantages and disadvantages of the management system based on the employees’ wishes and point of view.
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