Upplevelser hos socialsekreterare som arbetar med barn och unga inom myndighetsutövning : - En studie av kritiska incidenter

Abstract Working with child and youth welfare is one of the most difficult challenges a social worker might face in the field of social work. Those who work with child and youth welfare are more exposed to stress and burnout than other comparable human service occupations. Research links the prevale...

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Main Authors: Eriksson, Erik, Noreliusson, Martina
Format: Others
Language:Swedish
Published: Umeå universitet, Institutionen för socialt arbete 2013
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-64093
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spelling ndltd-UPSALLA1-oai-DiVA.org-umu-640932013-02-19T16:09:39ZUpplevelser hos socialsekreterare som arbetar med barn och unga inom myndighetsutövning : - En studie av kritiska incidentersweExperiences of social workers in child and youth welfare : - A Study of Critical IncidentsEriksson, ErikNoreliusson, MartinaUmeå universitet, Institutionen för socialt arbeteUmeå universitet, Institutionen för socialt arbete2013BurnoutChild and Youth WelfareCritical IncidentSocial WorkStressAbstract Working with child and youth welfare is one of the most difficult challenges a social worker might face in the field of social work. Those who work with child and youth welfare are more exposed to stress and burnout than other comparable human service occupations. Research links the prevalence of stress and burnout to several key variables, such as demographics, working conditions and personality factors. In contrast, even though social workers in this field face many negative work-related problems they report a high job satisfaction. The aim of this study is to examine how uplifting and straining experiences affect social workers, who work with child and youth welfare, through the use of The Critical Incident Technique and interviews. There were many factors that contributed to the social workers experiences of stress, but many ultimately reported a high satisfaction and engagement towards their work. Success with clients and positive client feedback generated engagement, even to the extent that it gave the social workers a sense of affirmation to their career choice. This means that the social workers sense of engagement is closely tied to their clients. They provide a large and important source of engagement, albeit an unstable one. Since positive client results and client feedback cannot be guaranteed nor manipulated, it is not a stable or usable source of engagement. It is therefore imperative to not rely on clients for engagement, but instead search for other alternative that might generate engagement in social workers. Student thesisinfo:eu-repo/semantics/bachelorThesistexthttp://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-64093application/pdfinfo:eu-repo/semantics/openAccess
collection NDLTD
language Swedish
format Others
sources NDLTD
topic Burnout
Child and Youth Welfare
Critical Incident
Social Work
Stress
spellingShingle Burnout
Child and Youth Welfare
Critical Incident
Social Work
Stress
Eriksson, Erik
Noreliusson, Martina
Upplevelser hos socialsekreterare som arbetar med barn och unga inom myndighetsutövning : - En studie av kritiska incidenter
description Abstract Working with child and youth welfare is one of the most difficult challenges a social worker might face in the field of social work. Those who work with child and youth welfare are more exposed to stress and burnout than other comparable human service occupations. Research links the prevalence of stress and burnout to several key variables, such as demographics, working conditions and personality factors. In contrast, even though social workers in this field face many negative work-related problems they report a high job satisfaction. The aim of this study is to examine how uplifting and straining experiences affect social workers, who work with child and youth welfare, through the use of The Critical Incident Technique and interviews. There were many factors that contributed to the social workers experiences of stress, but many ultimately reported a high satisfaction and engagement towards their work. Success with clients and positive client feedback generated engagement, even to the extent that it gave the social workers a sense of affirmation to their career choice. This means that the social workers sense of engagement is closely tied to their clients. They provide a large and important source of engagement, albeit an unstable one. Since positive client results and client feedback cannot be guaranteed nor manipulated, it is not a stable or usable source of engagement. It is therefore imperative to not rely on clients for engagement, but instead search for other alternative that might generate engagement in social workers.
author Eriksson, Erik
Noreliusson, Martina
author_facet Eriksson, Erik
Noreliusson, Martina
author_sort Eriksson, Erik
title Upplevelser hos socialsekreterare som arbetar med barn och unga inom myndighetsutövning : - En studie av kritiska incidenter
title_short Upplevelser hos socialsekreterare som arbetar med barn och unga inom myndighetsutövning : - En studie av kritiska incidenter
title_full Upplevelser hos socialsekreterare som arbetar med barn och unga inom myndighetsutövning : - En studie av kritiska incidenter
title_fullStr Upplevelser hos socialsekreterare som arbetar med barn och unga inom myndighetsutövning : - En studie av kritiska incidenter
title_full_unstemmed Upplevelser hos socialsekreterare som arbetar med barn och unga inom myndighetsutövning : - En studie av kritiska incidenter
title_sort upplevelser hos socialsekreterare som arbetar med barn och unga inom myndighetsutövning : - en studie av kritiska incidenter
publisher Umeå universitet, Institutionen för socialt arbete
publishDate 2013
url http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-64093
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AT noreliussonmartina upplevelserhossocialsekreteraresomarbetarmedbarnochungainommyndighetsutovningenstudieavkritiskaincidenter
AT erikssonerik experiencesofsocialworkersinchildandyouthwelfareastudyofcriticalincidents
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