Sitting on the Fence between Management and Marketing, A Strategic look at Psychological Switching Costs

Abstract With the Introduction of the internet and human technological advancement, our everyday lives have changed dramatically over the past 20 years and because of this, how we communicate, form social networks and purchase or sell goods have also developed. In the light of this, we have complete...

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Bibliographic Details
Main Authors: Butler, Laurence, Lidgren, Jonas
Format: Others
Language:English
Published: Umeå universitet, Handelshögskolan vid Umeå universitet 2010
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-35229