När genväg blir omväg : En kvalitativ studie om workarounds komplexa natur och dess mångsidiga konsekvenser i en ISO-certifierad organisation
This qualitative study examines positive and negative effects on effectivity as a result of alternative processes (workarounds) performed within an ISO-certificated organizations information system. To identify these workarounds we used contextual inquiry. This gave us an understanding of how the in...
| Main Authors: | , |
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| Format: | Others |
| Language: | Swedish |
| Published: |
Umeå universitet, Institutionen för informatik
2016
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| Subjects: | |
| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-121234 |