New Product Introductions, what gets people talking? : Quantitative study on e-Word-of-Mouth & Customer Engagement

The interest of researchers and practitioners in e-Word-of-Mouth has accelerated with the rise of social media platforms. In the last decade it became more apparent that customers are not merely recipients of product and brand information, but also active participants in shaping product and brand pe...

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Bibliographic Details
Main Authors: Czeszejko, Rafael, Zhang Pettersson, Sophia
Format: Others
Language:English
Published: Stockholms universitet, Marknadsföring 2021
Subjects:
WOM
UGC
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:su:diva-197450