Shys metod för att mäta byteskostnader - en kritisk granskning

This thesis’ objective is to evaluate the recently proposed Shy (2002) approach of estimating consumer switching costs. We apply Shy’s method for estimating switching costs on the Swedish markets for bank deposits and telecommunications. The evaluation has been achieved by comparing estimated result...

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Bibliographic Details
Main Authors: Kratz, Anna, Wetterholm, Åsa
Format: Others
Language:Swedish
Published: Södertörns högskola, Institutionen för samhällsvetenskaper 2005
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-380