The development of a questionnaire on the subjective experience of teamwork, based on Salas, Sims and Burke’s "the big five of teamwork" and Hackman’s understanding of team effectiveness

• Main Author: van Roosmalen, Therese Moen
• Format: Others
• Language: English
• Published: Norges teknisk-naturvitenskapelige universitet, Psykologisk institutt 2012
• Online Access: http://urn.kb.se/resolve?urn=urn:nbn:no:ntnu:diva-18256

The main aim of this thesis was to develop a questionnaire on the subjective experience of teamwork, based on Burke, Salas, and Sims (2005) model "the big five of teamwork", and Hackman’s (1990) classification of team effectiveness. The model proposed by Salas et al. (2005) include eight teamwork process factors: mutual performance monitoring, backup behaviour, adaptability, team leadership, team orientation, shared mental models, mutual trust and closed loop communication. The three Hackman team effectiveness outcome factors are labelled team results, team survivability and individual satisfaction. This thesis set out to investigate the psychometric properties of our questionnaire, and whether the proposed eight teamwork factors by Salas et al. (2005), and the three team effectiveness factors by Hackman (1990) were found in our sample of 182 participants. And, additionally, whether any of the Salas factors has predictable value in relations to the Hackman factors. In conclusion, the results from our statistical analyses revealed a three-factor solution of team effectiveness, as proposed by Hackman (1990), and an eight-factor solution of the Salas factors, however, not exactly as proposed by Salas et al. (2005). Additionally, some of the teamwork process factors measured did predict the team effectiveness factors, in our sample. These findings can further clarify the teamwork and team effectiveness constructs, support the theories used, and to some extent validate the psychometric properties of our questionnaire. Keywords: Teamwork, teams, team effectiveness, questionnaire construction, the big five of teamwork, Hackman’s understanding of team effectiveness.