Confront the Brutal Facts : Development of Responsibility in a High Reliability Organization
In 2004, Trondheim and Bodø Air Traffic Control Centres merged, as part of a strategic change program following the logic inherent in New Public Management. After a while, personnel conflicts led to a shortage of staff that cost Avinor in many different ways. Due to emotional outbursts in different...
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| Format: | Others |
| Language: | English |
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Norges teknisk-naturvitenskapelige universitet, Pedagogisk institutt
2011
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| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:no:ntnu:diva-17359 |