Quality management in the 21st century in the hotel industry : Does the guest move closer into the focus?

Bibliographic Details
Main Author: Burckhardt, Sandra
Format: Others
Language:English
Published: Mittuniversitetet 2011
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-13016
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spelling ndltd-UPSALLA1-oai-DiVA.org-miun-130162013-01-08T13:29:21ZQuality management in the 21st century in the hotel industry : Does the guest move closer into the focus?engBurckhardt, SandraMittuniversitetetMittuniversitetet, Institutionen för samhällsvetenskap2011Student thesisinfo:eu-repo/semantics/bachelorThesistexthttp://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-13016application/pdfinfo:eu-repo/semantics/openAccess
collection NDLTD
language English
format Others
sources NDLTD
author Burckhardt, Sandra
spellingShingle Burckhardt, Sandra
Quality management in the 21st century in the hotel industry : Does the guest move closer into the focus?
author_facet Burckhardt, Sandra
author_sort Burckhardt, Sandra
title Quality management in the 21st century in the hotel industry : Does the guest move closer into the focus?
title_short Quality management in the 21st century in the hotel industry : Does the guest move closer into the focus?
title_full Quality management in the 21st century in the hotel industry : Does the guest move closer into the focus?
title_fullStr Quality management in the 21st century in the hotel industry : Does the guest move closer into the focus?
title_full_unstemmed Quality management in the 21st century in the hotel industry : Does the guest move closer into the focus?
title_sort quality management in the 21st century in the hotel industry : does the guest move closer into the focus?
publisher Mittuniversitetet
publishDate 2011
url http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-13016
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