The Influence of Culture and the Level of Acculturation on the Perceptions of Service Quality among the Customers with Swedish, Polish and Russian Backgrounds. : Study of Swedish Banking Industry
Date: May 29, 2009 Course: Master thesis, EFO705 Authors: Uliana Kovaleva, 830906, Karolina Turbak, 850710 Tutor: Tobias Eltebrandt Title: The Influence of Culture and the Level of Acculturation on the Perceptions of Service Quality among the Customers with Swedish, Polish and Russian Backgrounds. S...
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| Format: | Others |
| Language: | English |
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Mälardalens högskola
2009
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| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-6278 |