| Summary: | Recently, there has been an increase in interest around using Collaboration technologies for tying together business meetings using voice and video applications, thus eliminating the need to send employees anywhere. Due to the increase in interest around these kind of technologies, the need for adequate Quality of Service also increases along with it, demanding a satisfactory level of user experience without call drops, chopping audio or significant latency, even in wireless environments which are becoming more common every year. Currently however, there is no set standard for determining how traffic should be marked for Quality of Service in Wireless networks, which ultimately could cause substantial quality issues for communication via Collaboration software. To solve these issues, an extensive literature study set off to locate ways to adjust these issues well enough to be considered a best practice. Two solutions were discovered through the literature study and later underwent tests contained within a lab environment to verify their behavior and prove their worth to be considered a Best practice.
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