Redesign of Control Center Concept for Supporting Operators’ Efficiency : Discussion on Control Centers for Future Concept Improvement

• Main Author: Chawapatnakul, Jatuphol
• Format: Others
• Language: English
• Published: Mälardalens högskola, Akademin för innovation, design och teknik 2010
• Subjects: Control Room; Control Center; Control System; Human Factors; Ergonomics; Usability; Human-Machine Interaction; Industrial Psychology; Human Resource Management; Work sciences and ergonomics; Arbetsvetenskap och ergonomi
• Online Access: http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-11083

Due to the varieties in knowledge advancements nowadays, the concepts of control room have been created in different directions. These concepts have been implemented in various fields of business to increase advantages over competitors. Meanwhile, an individual company has its own experiences and strategies, the results in the actual implementation are different to the conceptual plan. Most of them were not qualified to the actual specification and expectation. These exposures lead this research to find out and discuss about the proper criteria to improve the control centers’ performance. The viewpoints used in this study are discussed based on the perspectives of control system designers, operators, and researchers to create validity for the analysis and conclusion. The final result of this research can be used to generate realization in the necessities of improving control centers to support the operators’ performances to create competitive advantages for business sectors. In conclusion, this research aspires to be used as a guideline for the control centers design and improvement strategies to increase their performance and productivities.