Stronger together - A study on increasing knowledge sharing between peers in business centres

• Main Author: Blomster, Anton
• Format: Others
• Language: English
• Published: Malmö högskola, Fakulteten för kultur och samhälle (KS) 2017
• Subjects: Knowledge; Knowledge sharing; Knowledge management; Knowledge sharing behaviours; business centres; CSCW; Engineering and Technology; Teknik och teknologier
• Online Access: http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-22611

This thesis investigates the knowledge sharing process between individuals working at companies located in business centres. Through literature review and user-centred approaches taken from interaction design methodologies, I find clear patterns indicating that knowledge sharing can create individual, organizational, communal and in the long- term also societal growth. Throughout this thesis project I examine knowledge sharing in the specific context of business centres and highlight motivations and barriers in this process. In doing so I find that motivations for inter-organizational knowledge sharing exists amongst the intended users, but that these motivations are seldom realised into action. This is shown to be greatly related to the lack of a digital presence that considers the barriers in knowledge sharing, which opens up for possible design solutions. The project concludes in a high fidelity prototype of a CSCW-platform with the goal of increasing the knowledge sharing culture by giving users a greater awareness over individuals in their near surroundings and new ways to connect with these individuals.