”Men utbrändhet och stress, är det så allvarligt egentligen?” : En kvalitativ studie om hur socialsekreterare hanterar arbetsrelaterad stress på arbetsplatsen

• Main Authors: Andersson, Julia, Lindgren, Sara
• Format: Others
• Language: Swedish
• Published: Linnéuniversitetet, Institutionen för socialt arbete (SA) 2019
• Subjects: social worker; work related stress; burnout; social services; work situation; socialsekreterare; arbetsrelaterad stress; utbrändhet; socialtjänst; arbetssituation; Social Work; Socialt arbete
• Online Access: http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-86091

The aim of this essay was to identify how social workers experience and handle work related stress in order to understand how stress can be handled on an individual level. The study was based on a qualitative study and used semi-structured interviews. Interviews with professionals showed that stress mainly occur in absence of control. Social workers use social support and structure their work to reduce demands, to handle stress. The professionals also believe that limits and distance in work is key. Social workers use these different strategies to handle stress, yet some of the issues is adjusted within the organisation. Various organizational factors may contribute or prevent a burnout. In conclusion although the professionals can form their work situation by using these techniques to reduce stress, some problems will remain because it is controlled within the organisation. Keywords: Social worker, work related stress, burnout, social services, work situation.