“..att en blir sittande med ett hjärndött administrativt jobb” : En kvalitativ studie om digitaliseringen och effektiviseringen inom ekonomiskt bistånd

This is a study about the social work profession and the changes which now is being implemented, influenced by efficiency and digitalization. How social services works with financial assistance for those who can’t earn their own living is changing. The traditional street-level bureaucracy with face...

Full description

Bibliographic Details
Main Authors: Knutas, Johannes, Bergström, Amalia
Format: Others
Language:Swedish
Published: Linnéuniversitetet, Institutionen för socialt arbete (SA) 2018
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-74831
id ndltd-UPSALLA1-oai-DiVA.org-lnu-74831
record_format oai_dc
spelling ndltd-UPSALLA1-oai-DiVA.org-lnu-748312018-06-21T06:00:00Z“..att en blir sittande med ett hjärndött administrativt jobb” : En kvalitativ studie om digitaliseringen och effektiviseringen inom ekonomiskt biståndswe“..To be left with a braindead administrative job” : A qualitative study about digitalization and effectivization within financial assistanceKnutas, JohannesBergström, AmaliaLinnéuniversitetet, Institutionen för socialt arbete (SA)Linnéuniversitetet, Institutionen för socialt arbete (SA)2018ProfessionDigitalizationEfficiencyFinancial AssistanceDeskillingTrelleborgsmodellenProfessionDigitaliseringEffektiviseringEkonomiskt biståndDeskillingTrelleborgsmodellenSocial WorkSocialt arbeteThis is a study about the social work profession and the changes which now is being implemented, influenced by efficiency and digitalization. How social services works with financial assistance for those who can’t earn their own living is changing. The traditional street-level bureaucracy with face to face-meetings is being replaced by a more digital work method: “Trelleborgsmodellen”, where the bureaucrat doesn't meet the client during the assessment of the need of financial assistance. The data for the study was collected via three focus groups held in Trelleborg, Gotland and Lidköping. The result showed that bureaucrats in Lidköping and on Gotland had a fear that important details could go missing with the removal of the face to face-meeting. That fear was not present in Trelleborg, were they instead talked about all the benefits that they saw with a simplified, fast and effective administration process. That simplified process is a result of deskilling, the need for education in social work doesn't exist anymore in Trelleborg. Student thesisinfo:eu-repo/semantics/bachelorThesistexthttp://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-74831application/pdfinfo:eu-repo/semantics/openAccess
collection NDLTD
language Swedish
format Others
sources NDLTD
topic Profession
Digitalization
Efficiency
Financial Assistance
Deskilling
Trelleborgsmodellen
Profession
Digitalisering
Effektivisering
Ekonomiskt bistånd
Deskilling
Trelleborgsmodellen
Social Work
Socialt arbete
spellingShingle Profession
Digitalization
Efficiency
Financial Assistance
Deskilling
Trelleborgsmodellen
Profession
Digitalisering
Effektivisering
Ekonomiskt bistånd
Deskilling
Trelleborgsmodellen
Social Work
Socialt arbete
Knutas, Johannes
Bergström, Amalia
“..att en blir sittande med ett hjärndött administrativt jobb” : En kvalitativ studie om digitaliseringen och effektiviseringen inom ekonomiskt bistånd
description This is a study about the social work profession and the changes which now is being implemented, influenced by efficiency and digitalization. How social services works with financial assistance for those who can’t earn their own living is changing. The traditional street-level bureaucracy with face to face-meetings is being replaced by a more digital work method: “Trelleborgsmodellen”, where the bureaucrat doesn't meet the client during the assessment of the need of financial assistance. The data for the study was collected via three focus groups held in Trelleborg, Gotland and Lidköping. The result showed that bureaucrats in Lidköping and on Gotland had a fear that important details could go missing with the removal of the face to face-meeting. That fear was not present in Trelleborg, were they instead talked about all the benefits that they saw with a simplified, fast and effective administration process. That simplified process is a result of deskilling, the need for education in social work doesn't exist anymore in Trelleborg.
author Knutas, Johannes
Bergström, Amalia
author_facet Knutas, Johannes
Bergström, Amalia
author_sort Knutas, Johannes
title “..att en blir sittande med ett hjärndött administrativt jobb” : En kvalitativ studie om digitaliseringen och effektiviseringen inom ekonomiskt bistånd
title_short “..att en blir sittande med ett hjärndött administrativt jobb” : En kvalitativ studie om digitaliseringen och effektiviseringen inom ekonomiskt bistånd
title_full “..att en blir sittande med ett hjärndött administrativt jobb” : En kvalitativ studie om digitaliseringen och effektiviseringen inom ekonomiskt bistånd
title_fullStr “..att en blir sittande med ett hjärndött administrativt jobb” : En kvalitativ studie om digitaliseringen och effektiviseringen inom ekonomiskt bistånd
title_full_unstemmed “..att en blir sittande med ett hjärndött administrativt jobb” : En kvalitativ studie om digitaliseringen och effektiviseringen inom ekonomiskt bistånd
title_sort “..att en blir sittande med ett hjärndött administrativt jobb” : en kvalitativ studie om digitaliseringen och effektiviseringen inom ekonomiskt bistånd
publisher Linnéuniversitetet, Institutionen för socialt arbete (SA)
publishDate 2018
url http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-74831
work_keys_str_mv AT knutasjohannes attenblirsittandemedetthjarndottadministrativtjobbenkvalitativstudieomdigitaliseringenocheffektiviseringeninomekonomisktbistand
AT bergstromamalia attenblirsittandemedetthjarndottadministrativtjobbenkvalitativstudieomdigitaliseringenocheffektiviseringeninomekonomisktbistand
AT knutasjohannes tobeleftwithabraindeadadministrativejobaqualitativestudyaboutdigitalizationandeffectivizationwithinfinancialassistance
AT bergstromamalia tobeleftwithabraindeadadministrativejobaqualitativestudyaboutdigitalizationandeffectivizationwithinfinancialassistance
_version_ 1718699059080855552