“..att en blir sittande med ett hjärndött administrativt jobb” : En kvalitativ studie om digitaliseringen och effektiviseringen inom ekonomiskt bistånd
This is a study about the social work profession and the changes which now is being implemented, influenced by efficiency and digitalization. How social services works with financial assistance for those who can’t earn their own living is changing. The traditional street-level bureaucracy with face...
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Linnéuniversitetet, Institutionen för socialt arbete (SA)
2018
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Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-74831 |
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ndltd-UPSALLA1-oai-DiVA.org-lnu-748312018-06-21T06:00:00Z“..att en blir sittande med ett hjärndött administrativt jobb” : En kvalitativ studie om digitaliseringen och effektiviseringen inom ekonomiskt biståndswe“..To be left with a braindead administrative job” : A qualitative study about digitalization and effectivization within financial assistanceKnutas, JohannesBergström, AmaliaLinnéuniversitetet, Institutionen för socialt arbete (SA)Linnéuniversitetet, Institutionen för socialt arbete (SA)2018ProfessionDigitalizationEfficiencyFinancial AssistanceDeskillingTrelleborgsmodellenProfessionDigitaliseringEffektiviseringEkonomiskt biståndDeskillingTrelleborgsmodellenSocial WorkSocialt arbeteThis is a study about the social work profession and the changes which now is being implemented, influenced by efficiency and digitalization. How social services works with financial assistance for those who can’t earn their own living is changing. The traditional street-level bureaucracy with face to face-meetings is being replaced by a more digital work method: “Trelleborgsmodellen”, where the bureaucrat doesn't meet the client during the assessment of the need of financial assistance. The data for the study was collected via three focus groups held in Trelleborg, Gotland and Lidköping. The result showed that bureaucrats in Lidköping and on Gotland had a fear that important details could go missing with the removal of the face to face-meeting. That fear was not present in Trelleborg, were they instead talked about all the benefits that they saw with a simplified, fast and effective administration process. That simplified process is a result of deskilling, the need for education in social work doesn't exist anymore in Trelleborg. Student thesisinfo:eu-repo/semantics/bachelorThesistexthttp://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-74831application/pdfinfo:eu-repo/semantics/openAccess |
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language |
Swedish |
format |
Others
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NDLTD |
topic |
Profession Digitalization Efficiency Financial Assistance Deskilling Trelleborgsmodellen Profession Digitalisering Effektivisering Ekonomiskt bistånd Deskilling Trelleborgsmodellen Social Work Socialt arbete |
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Profession Digitalization Efficiency Financial Assistance Deskilling Trelleborgsmodellen Profession Digitalisering Effektivisering Ekonomiskt bistånd Deskilling Trelleborgsmodellen Social Work Socialt arbete Knutas, Johannes Bergström, Amalia “..att en blir sittande med ett hjärndött administrativt jobb” : En kvalitativ studie om digitaliseringen och effektiviseringen inom ekonomiskt bistånd |
description |
This is a study about the social work profession and the changes which now is being implemented, influenced by efficiency and digitalization. How social services works with financial assistance for those who can’t earn their own living is changing. The traditional street-level bureaucracy with face to face-meetings is being replaced by a more digital work method: “Trelleborgsmodellen”, where the bureaucrat doesn't meet the client during the assessment of the need of financial assistance. The data for the study was collected via three focus groups held in Trelleborg, Gotland and Lidköping. The result showed that bureaucrats in Lidköping and on Gotland had a fear that important details could go missing with the removal of the face to face-meeting. That fear was not present in Trelleborg, were they instead talked about all the benefits that they saw with a simplified, fast and effective administration process. That simplified process is a result of deskilling, the need for education in social work doesn't exist anymore in Trelleborg. |
author |
Knutas, Johannes Bergström, Amalia |
author_facet |
Knutas, Johannes Bergström, Amalia |
author_sort |
Knutas, Johannes |
title |
“..att en blir sittande med ett hjärndött administrativt jobb” : En kvalitativ studie om digitaliseringen och effektiviseringen inom ekonomiskt bistånd |
title_short |
“..att en blir sittande med ett hjärndött administrativt jobb” : En kvalitativ studie om digitaliseringen och effektiviseringen inom ekonomiskt bistånd |
title_full |
“..att en blir sittande med ett hjärndött administrativt jobb” : En kvalitativ studie om digitaliseringen och effektiviseringen inom ekonomiskt bistånd |
title_fullStr |
“..att en blir sittande med ett hjärndött administrativt jobb” : En kvalitativ studie om digitaliseringen och effektiviseringen inom ekonomiskt bistånd |
title_full_unstemmed |
“..att en blir sittande med ett hjärndött administrativt jobb” : En kvalitativ studie om digitaliseringen och effektiviseringen inom ekonomiskt bistånd |
title_sort |
“..att en blir sittande med ett hjärndött administrativt jobb” : en kvalitativ studie om digitaliseringen och effektiviseringen inom ekonomiskt bistånd |
publisher |
Linnéuniversitetet, Institutionen för socialt arbete (SA) |
publishDate |
2018 |
url |
http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-74831 |
work_keys_str_mv |
AT knutasjohannes attenblirsittandemedetthjarndottadministrativtjobbenkvalitativstudieomdigitaliseringenocheffektiviseringeninomekonomisktbistand AT bergstromamalia attenblirsittandemedetthjarndottadministrativtjobbenkvalitativstudieomdigitaliseringenocheffektiviseringeninomekonomisktbistand AT knutasjohannes tobeleftwithabraindeadadministrativejobaqualitativestudyaboutdigitalizationandeffectivizationwithinfinancialassistance AT bergstromamalia tobeleftwithabraindeadadministrativejobaqualitativestudyaboutdigitalizationandeffectivizationwithinfinancialassistance |
_version_ |
1718699059080855552 |