Att betala utan pengar : En studie om Sveriges största bankkoncerners produktutvecklingsprocesser av betalningslösningar och hur dessa kan effektiviseras genom ökad kundinvolvering
New innovation and technology have influenced the development of product development processes and the four largest banks in Sweden have more or less been forced to adapt their products and services along new customer requirements. It may therefore be considered appropriate to involve customers in t...
Main Authors: | Ögren Kull, Signe, Spindler Jonsson, Stephanie |
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Format: | Others |
Language: | Swedish |
Published: |
Linnéuniversitetet, Institutionen för organisation och entreprenörskap (OE)
2015
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Subjects: | |
Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-45120 |
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