Performance Measurement Systems in Swedish Health Care Services
In the quality management literature, measurements are attributed great importance in improving products and processes. Systems for performance measurement assessing financial and non-financial measurements were developed in the late 1980s and early 1990s. The research on performance measurement sys...
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Format: | Doctoral Thesis |
Language: | English |
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Linköpings universitet, Institutionen för ekonomisk och industriell utveckling
2007
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Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-9302 http://nbn-resolving.de/urn:isbn:978-91-85715-19-0 |