Managing Risks in Business Critical Outsourcing : A Perspective from the Outsourcer and the Supplier
Companies are increasingly outsourcing business critical activities to suppliers of outsourcing services. As the complexity and business criticality of the outsourced activities increases, the risk of poor performance increases. This thesis studies large scale outsourcing in the telecom industry wh...
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Format: | Doctoral Thesis |
Language: | English |
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Linköpings universitet, Institutionen för ekonomisk och industriell utveckling
2010
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Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-65400 http://nbn-resolving.de/urn:isbn:978-91-7393-407-7 |