Managing Risks in Business Critical Outsourcing : A Perspective from the Outsourcer and the Supplier

Companies are increasingly outsourcing business critical activities to suppliers of outsourcing services. As the complexity and business  criticality of the outsourced activities increases, the risk of poor performance increases. This thesis studies large scale outsourcing in the telecom industry wh...

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Bibliographic Details
Main Author: Malmgren, Mike
Format: Doctoral Thesis
Language:English
Published: Linköpings universitet, Institutionen för ekonomisk och industriell utveckling 2010
Subjects:
TCA
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-65400
http://nbn-resolving.de/urn:isbn:978-91-7393-407-7