Call centre work : characteristics, physical, and psychosocial exposure, and health related outcomes
Call centres (CCs) are one of the most rapidly growing forms of workplaces in Sweden. The overall aim of this thesis was to describe work characteristics, physical and psychosocial exposures, and health related outcomes, for CC operators in selected CC in Sweden. The purpose was also to study the te...
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| Format: | Doctoral Thesis |
| Language: | English |
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Linköpings universitet, Institutionen för konstruktions- och produktionsteknik
2005
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| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-4705 http://nbn-resolving.de/urn:isbn:91-7045-764-6 |