Telephone advice nursing : communication, patient satisfaction and tool development
Background: Telenursing has rapidly expanded in many countries. In Sweden, a national telephone advisory nursing service reaches the entire nation and receives approximately 4,5 million calls per year. The six phase nursing process – assessment, nursing diagnosis, setting goals, planning, implementa...
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Format: | Others |
Language: | English |
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Linköpings universitet, Avdelningen för omvårdnad
2018
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Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-153620 http://nbn-resolving.de/urn:isbn:9789176852750 |