Process Improvement Strategy for Public Sector Organizations : A case study at Linköping Municipality - MoS department

The public-sector organizations have been in limelight for research work about the implementation of various quality management approaches with the evolution of process management ideology into this sector. The awareness among the citizens regarding their rights and demand for qualitative service ha...

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Bibliographic Details
Main Author: Dronamraju, Deepika
Format: Others
Language:English
Published: Linköpings universitet, Logistik- och kvalitetsutveckling 2018
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-148602

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