Process Improvement Strategy for Public Sector Organizations : A case study at Linköping Municipality - MoS department
The public-sector organizations have been in limelight for research work about the implementation of various quality management approaches with the evolution of process management ideology into this sector. The awareness among the citizens regarding their rights and demand for qualitative service ha...
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Format: | Others |
Language: | English |
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Linköpings universitet, Logistik- och kvalitetsutveckling
2018
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Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-148602 |