The Good Person in Information Systems Development : A Reflexive Investigation of HCI in the Acquisition Process

This thesis is an exploration of why the development of ICT (Information and Communication Technology) systems (IS) does not include more humanistic issues. I argue that this exclusion is one reason for the annoying situation of users and organizations: we are forced to deal with poorly designed sys...

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Bibliographic Details
Main Author: Swartling, Anna
Format: Doctoral Thesis
Language:English
Published: KTH, Människa-datorinteraktion, MDI 2008
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-9111
http://nbn-resolving.de/urn:isbn:978-91-7415-126-8