Kundnära organisation och serviceutveckling i bostadsföretag
The purpose of the study is to increase knowledge of how to provide service in municipal housing companies in Sweden, and of various organisational models for the customer-centric organisation. The principal issue of the study is how housing companies can organise their resources in order to create...
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Format: | Others |
Language: | Swedish |
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KTH, Skolan för arkitektur och samhällsbyggnad (ABE)
2006
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Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-4140 http://nbn-resolving.de/urn:isbn:91-975984-3-7 |