Surviving the Digital Transformation : The Case of an Incumbent Insurer

The digital transformation, providing disruptive digital technologies, changed customer needs, and new digital entrants, is starting to affect the insurance industry. Although, the insurers are struggling to become digital and excel on technologies such as Artificial Intelligence. Therefore, the pur...

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Bibliographic Details
Main Authors: Bratt Forss, Camilla, Jansson, Emma
Format: Others
Language:English
Published: KTH, Skolan för industriell teknik och management (ITM) 2020
Subjects:
RPA
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-279599

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