Enabling Pro-active Problem Management by Predictive Modelling : Data mining and statistical analysis of past problems to enable pro-active actions for Internet Protocol Television

Enabling Pro-active Problem Management by Predictive Modelling : Data mining and statistical analysis of past problems to enable pro-active actions for Internet Protocol Television

Service providers strive to guarantee a certain level of quality of their services, to stay relevant and to keep their customers satisfied and to avoid customer churn. IPTV is such a service. To be able to guarantee quality of service and uptime a good problem management system is vital. Problem man...

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Bibliographic Details
Main Author: Dahlin, Anton
Format: Others
Language:English
Published: KTH, Skolan för informations- och kommunikationsteknik (ICT) 2017
Subjects:
Data Mining
Predictive Modelling
Statistical Analysis
Internet Protocol Television
Prediktions modellering
Statistisk Analys
Internet Protokoll Television
Computer and Information Sciences
Data- och informationsvetenskap
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-210636

Internet

http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-210636

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