Innovative Value Creation in Public Transport : Learning to Structure for Capability
Purpose – The purpose of this thesis is to explore the capability of Swedish regional public transport authorities (RPTAs) to organize public transport so that it stimulates the intended value creation process needed to increase users’ positive experience. Design/methodology/approach – This thesis u...
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| Format: | Others |
| Language: | English |
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Karlstads universitet, Handelshögskolan
2016
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| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-39091 http://nbn-resolving.de/urn:isbn:978-91-7063-684-4 |