Value Co-creation and Wellbeing in Interaction - Employee Perspective : An Emperical Study on Göteborgs Färdtjänst
Purpose – The aim of this thesis is to bring further understanding about the employee perspective of value co-creation and employee wellbeing in relation to service encounter interactions with customers. Design/methodology/approach – The study takes on a qualitative approach and data was collected b...
| Main Author: | |
|---|---|
| Format: | Others |
| Language: | English |
| Published: |
Karlstads universitet, Handelshögskolan
2015
|
| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-36524 |