Jobbkontroll, stress och prestationsbaserad lön inom callcenterbranschen

The application of performance-based pay system among enterprises is becoming more frequent. Performance-based pay systems is used by organizations in hope of increasing productivity and have become more flexible. Employees may perceive the performance-based salary as a motivator or a threat dependi...

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Bibliographic Details
Main Authors: Eråker, Niklas, Blomberg, Anton
Format: Others
Language:Swedish
Published: Karlstads universitet, Avdelningen för företagsekonomi 2014
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-31847