The Impact of Covid-19 on the Change of Customer Buying Behavior. : A study on the change of Swedish millennials’ buying behaviour for fashion products with respects to selecting between online and offline retail channels.
Background: The retail sector is rapidly developing over the past years. Retailers are investing more efforts and resources to provide a seamless experience through multiple channels. These developments led to significant changes in customer behaviour. Customers buying activities and way of selectin...
Main Authors: | , |
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Format: | Others |
Language: | English |
Published: |
Jönköping University, Internationella Handelshögskolan
2021
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Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-53383 |