How Family Influence Impacts Dynamic Capabilities for Service Innovation : A single case study in the hospitality industry
With technological advancements rendering customer expectations ever more sophisticated, firms must compete with increasingly complex service offerings to secure their position in the market. For firms in the hospitality industry, innovating their service offerings to cater to these changing custome...
| Main Authors: | , |
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| Format: | Others |
| Language: | English |
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Jönköping University, Internationella Handelshögskolan
2020
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| Subjects: | |
| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-48744 |