What a Difference a Bank Makes

Nowadays, the service industry, especially banks, faces increasing competition. In such environment, differentiation is necessary. The general purpose of this thesis is to understand how a bank can achieve differentiation based on a marketing approach. Two research questions will respectively examin...

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Bibliographic Details
Main Authors: Klaus, Alexander, Marie, Ségolène
Format: Others
Language:English
Published: Internationella Handelshögskolan, Högskolan i Jönköping, IHH, EMM (Entrepreneurskap, Marknadsföring, Management) 2006
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-478