| Summary: | The paper is a thesis made by three students in the engineering program at Jönköping School of engineering. The thesis was overseen by the urban planning office and features data from Jönköping County.The purpose of the thesis is to improve future central districts by improvement of work methods. The aim of this thesis is, through an evaluation of process mapping, develop a model for systematical work methods with better experience feedback in the urban planning. The following three questions have been answered: How is the process mapping of the urban planning in Jönköping County built today and how did it affect the current district Kålgården? How can the urban planning of Jönköping improve with a more systematical work method with better experience feedback? How can critics elaborate the developed method to make it enough stable and in general applicable method to enforce on future districts?Literature studies and interviews were made to review the work methods of the office of urban planning as well as how their experience feedback works. Currently, systematical experience feedback and the communication between the departments and other operators is defective in Jönköping County.A case study was made because there is doubt about the success of Kålgården through the aspect of urban planning. The result of the case study shows that Kålgården was meant to be a link between two existing districts, which is correct. Studies of old local plans shows that there was a beneficial alternative for the landlords which was created by Jönköping County. The landlords took advantage of the technicality and prioritized their building processes for their own profit.The thesis contains elaborated proposals to improve established problems in the work methods. One of the solutions could be to arrange a steering group for every big project. The steering group would contain one member from different departments of the urban planning and one of the members will be given a main responsibility. This will shorten the information and decision paths. Another proposal is to adopt a town architect, for a more hierarchal point of view, with more direct decisions in the office of urban planning in Jönköping County.A process map has been created where the different proposals are included. It has been reviewed by key figures in Jönköping County and they think that it is stable enough to be applied in urban planning of other counties. There is an activity in the process map where the steering group evaluates the district after approved building permits and after a few years when the district has “grown in” to the city.
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