Customer Interaction Center as a Method for Achieving Customer Relationship Excellence : A Case Study at Carl Zeiss de Mexico

Customer Interaction Center as a Method for Achieving Customer Relationship Excellence : A Case Study at Carl Zeiss de Mexico

Bibliographic Details
Main Authors:	Martynenko, Pavel, Sytykh, Ilya
Format:	Others
Language:	English
Published:	Högskolan i Jönköping, Internationella Handelshögskolan 2012
Online Access:	http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-18523

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