Customer Interaction Center as a Method for Achieving Customer Relationship Excellence : A Case Study at Carl Zeiss de Mexico

Bibliographic Details
Main Authors: Martynenko, Pavel, Sytykh, Ilya
Format: Others
Language:English
Published: Högskolan i Jönköping, Internationella Handelshögskolan 2012
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-18523