Customer Interaction Center as a Method for Achieving Customer Relationship Excellence : A Case Study at Carl Zeiss de Mexico

Customer Interaction Center as a Method for Achieving Customer Relationship Excellence : A Case Study at Carl Zeiss de Mexico

Bibliographic Details
Main Authors: Martynenko, Pavel, Sytykh, Ilya
Format: Others
Language:English
Published: Högskolan i Jönköping, Internationella Handelshögskolan 2012
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-18523
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spelling ndltd-UPSALLA1-oai-DiVA.org-hj-185232013-01-08T13:41:40ZCustomer Interaction Center as a Method for Achieving Customer Relationship Excellence : A Case Study at Carl Zeiss de MexicoengMartynenko, PavelSytykh, IlyaHögskolan i Jönköping, Internationella HandelshögskolanHögskolan i Jönköping, Internationella Handelshögskolan2012Student thesisinfo:eu-repo/semantics/bachelorThesistexthttp://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-18523application/pdfinfo:eu-repo/semantics/openAccess
collection NDLTD
language English
format Others
sources NDLTD
author Martynenko, Pavel
Sytykh, Ilya
spellingShingle Martynenko, Pavel
Sytykh, Ilya
Customer Interaction Center as a Method for Achieving Customer Relationship Excellence : A Case Study at Carl Zeiss de Mexico
author_facet Martynenko, Pavel
Sytykh, Ilya
author_sort Martynenko, Pavel
title Customer Interaction Center as a Method for Achieving Customer Relationship Excellence : A Case Study at Carl Zeiss de Mexico
title_short Customer Interaction Center as a Method for Achieving Customer Relationship Excellence : A Case Study at Carl Zeiss de Mexico
title_full Customer Interaction Center as a Method for Achieving Customer Relationship Excellence : A Case Study at Carl Zeiss de Mexico
title_fullStr Customer Interaction Center as a Method for Achieving Customer Relationship Excellence : A Case Study at Carl Zeiss de Mexico
title_full_unstemmed Customer Interaction Center as a Method for Achieving Customer Relationship Excellence : A Case Study at Carl Zeiss de Mexico
title_sort customer interaction center as a method for achieving customer relationship excellence : a case study at carl zeiss de mexico
publisher Högskolan i Jönköping, Internationella Handelshögskolan
publishDate 2012
url http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-18523
work_keys_str_mv AT martynenkopavel customerinteractioncenterasamethodforachievingcustomerrelationshipexcellenceacasestudyatcarlzeissdemexico
AT sytykhilya customerinteractioncenterasamethodforachievingcustomerrelationshipexcellenceacasestudyatcarlzeissdemexico
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