Closing the Loop : Reverse supply chain management andproduct return processes in electronics retailing

Abstract Problem There is a gap in the knowledge concerning reverse product flows due to a lack of research and empirical data in the field of reverse supply chain management in general. Furthermore, more research is needed to investigate the factors influencing the decision making process regarding...

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Bibliographic Details
Main Authors: Gorskova, Julija, Ortega, Edrion
Format: Others
Language:English
Published: Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Centre of Logistics and Supply Chain Management 2012
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-18421