"Öppna rambeslut inom SoL" : En kvalitativ studie om hur flexibilitet, information ochdelaktighet upplevs i hemtjänsten utifrån ett brukarperspektiv

• Main Authors: Petersson, Anita, Liljås, Ann
• Format: Others
• Language: Swedish
• Published: Linnéuniversitetet, Institutionen för socialt arbete, SA 2010
• Subjects: care holder; information; participation and flexibility; Social work; Socialt arbete
• Online Access: http://urn.kb.se/resolve?urn=urn:nbn:se:hik:diva-2628

People who cannot manage their daily life have the right to be granted assistance, according to SoL §4. The purpose of this study was to investigate how older people, who have been granted assistance with an open framework, feel that they are involved and able to influence the decisions that are being made. The advantages with a framework decision are that older people receive a greater influence and involvement, which provides greater security and a more flexible way of working. To fulfil the purpose, a qualitative interview with six care holders was conducted. The theoretical framework refers to Habermas’s Communications theory and Antonovsky’s theory of KASAM. The results o suggest that older people have difficulties in accepting their needs and try to fend for themselves for as long as possible. Furthermore, the study shows that good communication between the care holders and the organisation is vital, as the elderly do not know who to turn to when wanting to appeal or apply for more help. Moreover, our informants feel that they are involved in their care as they are able to interact with their home care staff and able to make decisions regarding what to wear for example. The informants also inform us that they do not change their relief efforts very often and that it is their relatives who are responsible for bringing forward complaints, when needed. However, it is mostly the care holders themselves that decide when or if their needs are changed, but for some of our informants this responsibility lies on their relatives. f our study