Customer Satisfaction Drivers for Industrial Vending Systems : Evidence from the Manufacturing Industry
Problem: Development of a firm’s offering is a vital weapon for competition. Obtaining knowledge on customer expectations and translating those into product development and superior service delivery is surrounded by prioritisation decisions. Industrial vending systems are proven to be a growing fiel...
| Main Authors: | , |
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| Format: | Others |
| Language: | English |
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Högskolan i Gävle, Företagsekonomi
2017
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| Subjects: | |
| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-23654 |