Learning from members : tools for strategic positioning and service innovation in trade unions
The formal governance structure is more complex in trade unions than in many other organizations. Trade union researchers have drawn attention to the tensions between union administrative and representative systems and the fact that control in unions is bi-directional from leaders to members (throug...
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| Format: | Doctoral Thesis |
| Language: | English |
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Handelshögskolan i Stockholm, Programmet Människa och Organisation (PMO)
2005
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| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:hhs:diva-530 http://nbn-resolving.de/urn:isbn:91-7258-659-1 |