Self-efficacy, arbetsprestation och arbetstillfredsställelse på ett callcenter företag i södra Sverige

This essay looks into the concept of self-efficacy and its implications for work performance. The participants in this study work for a call center company situated in the southern part of Sweden. The hypothesis is that a high degree of self-efficacy exerts a positive effect on work performance. Fur...

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Bibliographic Details
Main Author: Kocevic, Alan
Format: Others
Language:Swedish
Published: Högskolan i Halmstad, Sektionen för hälsa och samhälle (HOS) 2006
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-640