Covid-19 inverkan på marknadsföring : En fallstudie om hur Nordic Wellness och Studio Aktiverum har anpassat sin marknadsmix för att ta socialt ansvar

• Main Authors: Clara, Lindström, Tindra, Sallander Persson
• Format: Others
• Language: Swedish
• Published: Högskolan i Halmstad, Akademin för företagande, innovation och hållbarhet 2021
• Subjects: covid-19; marknadsföring; marketing mix; social media marketing; csr; Business Administration; Företagsekonomi
• Online Access: http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-44962

There is no doubt that Covid-19 has affected the world on several different levels. However, it is less clear how the wellness industry has had to adapt to the Government's and the Public Health Agency's recommendations and restrictions. The purpose of this thesis is to investigate how gym companies have adapted their marketing mix and their social media marketing as a strategy for taking social responsibility during the Covid-19 pandemic. Empirical information has mainly been collected through interviews with respondents from Nordic Wellness and Studio Aktiverum, which are two different gym companies in Sweden. They have been interviewed about aspects of their attitude towards Covid-19 and their use of social media. Data has also been collected through observations and information on the company's social media platforms. A mixed method was used to link the empirical findings to the theory. The authors of this thesis discovered 5 different themes, namely, measures - training, customer response, challenges and opportunities, marketing communication and finally training support. The overall picture showed that the case companies were hit hard by the crisis, but that they still managed to continue their business by adjusting their marketing mix. Social media has been a useful tool for the case companies as they have been able to market their activities and offers, which has been especially valuable during times of crisis when budgets and income are lower.