Consumer trust in online reviews : a communication model perspective
Konsumenter använder och förlitar sig i allt större utsträckning på andras åsikter som lagtsupp på recensionssidor på nätet. Nyligen har dock skandaler uppmärksammat förekomsten avmanipulation av recensioner vilket lett till att recensionssajters trovärdighet kan ifrågasättas.Tidigare forskning har...
Main Authors: | Menfors, Martina, Fernstedt, Felicia |
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Format: | Others |
Language: | Swedish |
Published: |
Högskolan i Borås, Akademin för textil, teknik och ekonomi
2015
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Subjects: | |
Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-948 |
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