Beslutsprocesser och informationshantering : en fallstudie inom en högskoleorganisation

• Main Authors: Wodlén, Anna-Carin, Åmand, Ing-Marie
• Format: Others
• Language: Swedish
• Published: Högskolan i Borås, Institutionen Biblioteks- och informationsvetenskap / Bibliotekshögskolan 2008
• Subjects: beslutsprocess; informationshantering; fallstudie; garbage can; SFS 2001:1286; universitet; meningsskapande; högskolebibliotek; Social Sciences; Samhällsvetenskap
• Online Access: http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-19056

The purpose of this thesis, was to study decision processes and the importance of information management in the processes within an academic organisation, which led to the work with adaptions according to the law of Equal Treatment of Students in Higher Education, (SFS 2001:1286). A general question was formulated concerning how different information- and knowledge flows interact within an academic organisation and its library during the decision processes. The questions at issue we have tried to examine, concern the factors that have influenced the participants´ choice of information during the decision processes, in their work of adapting the law of equal treatment, and how these choices have influenced the priorities that were made. The theoretical starting point was basically Cohen, March and Olsens Garbage Can Model. We also found the author Chun Wei Choo´s descriptions of organisations, as systems of information processing, useful for parts of our thesis, especially the parts that deals with the role of information management within the decision processes. To answer our questions interviews were made with seven participants who had been involved in the work concerning the adaption of the law. The result shows constantly present interaction between the information- and knowledge flows during the decision processes. New information is processed continuously by the participants. The information processes can be transformed to knowledge in sense making processes, and be useful when the information- and knowledge flows coincide with each other and provide opportunities for decision making. === Uppsatsnivå: D