| Summary: | The aim of this Master’s thesis is to study the relations between internal information and the principal business objectives in a knowledge organization. The questions are: how does the organization behave to its internal information resources, how is the information management related to the principal objectives and strategies, what information policy does the organization develop, and how is the management experienced by the employees. The purpose was to study the supply and management of information designed for internal use and the study was carried out with qualitative, semi-structured interviews to get a picture of the internal information management. The informants were mostly key persons with deep knowledge of internal information. After two opening visits in the organization, the interviews were carried out, and the interview material was examined to discover patterns. A model formed by Jo Bryson was also used to structure the results. The organization in question is The Swedish Geotechnical Institute (SGI), a governmental agency that is currently introducing a new management system, “quality certification”, a new website and a new intranet. Its information resources are plentiful and supporting the principal objectives and strategies of cooperation, knowledge development and expertise provision even if there are some shortcomings. The experiences of the employees differ but the informants show awareness about information issues. Even if the information resources are plentiful, there is a lack of clear connection between the goals and the information management. === Uppsatsnivå: D
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