Sjukhusbiblioteket som en resurs hur tillgodoses sjuksköterskors informationsbehov genom bibliotekets tjänster vid Södra Älvsborgs Sjukhus

• Main Authors: Karlsson-Lod, Maria, Kraft, Jenny
• Format: Others
• Language: Swedish
• Published: Högskolan i Borås, Institutionen Biblioteks- och informationsvetenskap / Bibliotekshögskolan 2004
• Subjects: library and information science; biblioteks- och informationsvetenskap; Social Sciences; Samhällsvetenskap
• Online Access: http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-16437

The purpose of this study was to find out what are the information needs of the nurses and if the hospital library can satisfy these needs, and see how the hospital library reaches the nurses with their information provision. The main questions are: what kinds of service exist at the hospital library? What kinds of needs have the nurses concerning the hospital library? How are the needs satisfied by the hospital library? What marketing strategies are used by the hospital library to reach out to the nurses? Is it enough to achieve the goal? The method in this study was a case study with the emphasis on the qualitative interviews. The study was conducted at the hospital library at Södra Älvsborgs Sjukhus in Borås. The interviews concerned the nurses views on the hospital library, information needs and marketing. Theories about marketing were used, with a main focus on marketing mix and marketing of services. The result of this work showed that the hospital library had satisfied users. They thought that the range and quality of the service were good. The staff of the hospital library was regarded as very service-minded and engaged in their work. The results also showed that nurses need new information about new treatments and new medicine. The nurses wanted more information about what the hospital library could offer. === Uppsatsnivå: D