| Summary: | Accessibility to public transport service allows mobility of people who do not have access to private cars and at the same time reduces adverse effects of motorized vehicles such as energy consumption, air pollution, etc. Government body promotes to use public transport to facilitate better living condition. However, a critical issue remains whether the public transportation services are sufficient to meet the demanded public transportation services. In this research, particular attention has been paid to the spatial transport service gap assessment by analyzing the demand and the supply of the public transportation services in Borlänge. The spatial aspects have been chosen based on Swedish socio-economic condition. The aim of the research is to find a generic methodology to ascertain the disparity between public transport demand and available supply of public transport especially on bus line 211, 213 & 216 in Borlänge Municipality and to visualize the disparity of transportation service using Geographical Information System (GIS) application at different areas along the bus line. The result indicates that existing public transport provided by Dalatrafik has a significant gap in Tronsjö, Milsbosjön, Milsbo and Viksnäs between delivered transport supply and possible transportation service needed. This transportation gap may occur due to the deficiency of service capacity and low frequency of the services. Moreover, some topics can be explored for further research such as temporal service gap analysis at each area, find alternative means of transport, flexible transportation service and etc. to improve the public transportation system in Borlänge.
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