Analysis of Quality of Experience by applying Fuzzy logic : A study on response time
To be successful in today's competitive market, service providers should look at user's satisfaction as a critical key. In order to gain a better understanding of customers' expectations, a proper evaluations which considers intrinsic characteristics of perceived quality o...
Main Authors: | , |
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Format: | Others |
Language: | English |
Published: |
Blekinge Tekniska Högskola, Sektionen för datavetenskap och kommunikation
2011
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Subjects: | |
Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:bth-5742 |