Cost Justifying Usability a case-study at Ericsson

In this study we investigate the level of usability and usability issues and the gaps concerning usability activities and the potential users, in a part of charging system products in Ericsson.Also we try identifying the cost-benefit factors, usability brings to this project, in order to attempt &am...

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Bibliographic Details
Main Authors: Yousefi, Parisa, Yousefi, Pegah
Format: Others
Language:English
Published: Blekinge Tekniska Högskola, Sektionen för datavetenskap och kommunikation 2011
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:bth-2172
Description
Summary:In this study we investigate the level of usability and usability issues and the gaps concerning usability activities and the potential users, in a part of charging system products in Ericsson.Also we try identifying the cost-benefit factors, usability brings to this project, in order to attempt 'justifying the cost of usability for this particular product'.