Red, yellow, or green light? : signaling performance in the Workers’ Compensation Board of British Columbia executive dashboard
In 2002 the Workers' Compensation Board of British Columbia's management began a project to move its executive-level Balanced Scorecard metrics into a dashboard-type intranet application. This thesis begins by discussing this improvement in the communication of Balanced Scorecard results....
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| Format: | Others |
| Language: | English |
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2009
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| Online Access: | http://hdl.handle.net/2429/14055 |